THOUGHT SESSIONS. Trust and loyalty are unsteady. Superannuation funds need to respond now.

Superannuation funds have been treading uncharted waters to meet unprecedented demands of the early access scheme. Regrettably, some funds have responded poorly to the government’s requirement that Australians in need be able to access their super. This has resulted in negative media attention and attitudinal changes among members – not in favour of the superannuation industry.

In our first of four Thought Sessions on superannuation, Rebuilding Trust, we explore how COVID-19 has impacted the trust of members and the implications for how funds can navigate through and beyond COVID-19.


Mel Yow (Account Director and Principal Consultant, Superannuation)

Julia Bentley (Associate Director and Senior Consultant, Superannuation)

Register for access to this episode on Rebuilding Trust and our Thought Sessions: The Superannuation Series below.