Our thinking
We're committed to sharing our insights and thoughts on marketing science. Here you can read our experts cover topics including brand and communications strategy, customer experience design, and marketing and decision-science methods.
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Brand Strategy
Brand Safety – Building and Managing Consumers’ Trust in Your Brand
Customer Experience
Classifying CX Initiatives – Part One
Brand Strategy
Detecting Customer Red-Flags To Reduce Defection
Customer Experience
Is Your CX Program Relying on Magic?
Analytics, Customer Experience, Creative Efficacy
Forethought Mind and Mood Pulse – April 2021
Customer Experience
Being Selectively Customer Centric – Rationing Centricity
Analytics, B2B, Customer Experience, Creative Efficacy